Resources
Guides you can actually use.
Each guide is an interactive checklist you can work through in the browser, with notes and progress saved on your device, and the same sheet as a printable PDF. No sign-up. Bring a finished one to a conversation and the scoping goes faster.
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Security Readiness Checklist
For any small business
Find the security questions that do not have an owner yet. This is a conversation starter, not an audit.
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IT Provider Conversation Guide
For businesses comparing IT providers
Compare answers, not just service names. Use these questions in any provider conversation and write the answers down.
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Backup & Recovery Readiness
For any business that would miss its data
Know what a restore would take before you need one.
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Network Planning Sheet
For offices, shops, and multi-site businesses
Map the work before the hardware: where people connect, what must never go down, and who owns the result.
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Technology Project Checklist
For moves, new locations, equipment refreshes
Build a clear brief before anyone quotes: the goal, the current environment, timing, and who decides.
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Shop Technology Checklist
For auto shop owners and service advisors
Walk the shop one workflow at a time, from the front counter to the bays, and note what depends on what.
Do it now.
The portals and forms clients use most, in one place. Each one goes to the right lane the first time.
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WOLFTRAXX SYSTEMS
Open a support ticket
Computers, network, email, Microsoft 365, devices. Tracked in the WOLFTRAXX Support Portal.
Open the portal ↗ -
TotalPrint USA
Order toner and supplies
Managed print clients reorder consumables tied to their fleet through TotalPrint USA.
Supplies and service ↗ -
TotalPrint USA
Printer or copier service
Technical help desk for managed print: 800-886-2329, option 4. Online requests on the same page.
Request service ↗ -
ClearlyIP (14IP)
Phone system ticket
Extensions, call flow, voicemail, and cloud fax on ClearlyIP phone systems.
Submit a ticket ↗ -
North / Payanywhere
Payment terminal help
Terminal, Payanywhere app, deposits, and statements are handled by North. Call the number on your merchant statement or terminal.
Merchant services -
WOLFTRAXX SYSTEMS
Prepare a ticket
Not sure what to include? A short checklist so the first reply is the fix, not a question.
Ticket checklist
Vendor portals are run by the vendors named; their terms and response commitments are theirs. If you are not sure which lane a problem belongs in, open a ticket with WOLFTRAXX SYSTEMS and we will route it.
Service status.
When something feels down, check the vendor first. Outages at Microsoft, your phone provider, or your payment processor are theirs to fix; WOLFTRAXX SYSTEMS tracks them and keeps you updated.
- Microsoft 365Email, Teams, OneDrive, Entra ID Status page ↗
- ClearlyIPBusiness phones, cloud fax Checking… Status page ↗
- SentinelOneEndpoint protection Checking… Status page ↗
- Keeper SecurityPassword management Checking… Status page ↗
- UbiquitiUniFi network management Checking… Status page ↗
- CloudflareDNS, websites Checking… Status page ↗
- Amazon Web ServicesCloud hosting Status page ↗
- QuickBooksAccounting Status page ↗
- North / PayanywhereCard processing Status page ↗
- OpenAIChatGPT, API Checking… Status page ↗
Live indicators read each vendor's public status feed in your browser; vendors without a public feed show a link only. This board reports vendors' own status pages and is not a WOLFTRAXX SYSTEMS monitoring service.
Support information for existing clients.
Existing clients should follow the support instructions agreed for their account. Use the preparation checklist to organize details for that channel. Read support information for the distinction between agreed support channels and public contacts. Public phone/email contacts are for general inquiries about support options, not support intake.
This website does not create a ticket or establish coverage, priority, availability, or response time. It does not provide emergency or time-sensitive monitoring.
Turn your notes into a conversation.
Browse our services to find the relevant area, or contact WOLFTRAXX SYSTEMS with your goal and the questions you would like to discuss. Keep passwords, payment information, and private customer records out of your initial message.