Managed Print Services
Printer problems should not run the business.
Managed print puts toner, repairs, and support for your printers and copiers into one program. WOLFTRAXX SYSTEMS offers it through TotalPrint USA, and keeps the print environment connected to your wider IT: network setup, scanning, user access, and the support tickets that printers tend to create.
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- Toner and supplies
Toner is replenished through the program so you are not placing supply orders device by device.
- Repairs and support
Onsite service, parts, labor, and a dedicated helpdesk for print issues are provided through TotalPrint USA.
- Fleet visibility
Usage, cost tracking, and optimization reporting show what your fleet actually costs to run.
What the program includes
The program is delivered by TotalPrint USA. Service terms, response targets, and equipment availability are theirs and are confirmed in your written quote.
- A print assessment of your current devices, volume, and monthly cost
- Automatic toner replenishment
- Onsite service and repairs, with parts, labor, and maintenance
- Printer and copier hardware options, or support for equipment you already own where compatible
- Helpdesk support for print issues
- Fleet monitoring and reporting
- Installation and configuration, including network scanning and printing setup
What WOLFTRAXX SYSTEMS does
- Reviews your fleet. Which printers, copiers, and scanners you have, and what they cost today.
- Recommends a fit. What to consolidate, replace, or leave alone for the way your office prints.
- Coordinates the program. Quote, installation, and hand-off with TotalPrint USA.
- Connects print to IT. Network, scan-to-email, user access, and the printer problems that reach your helpdesk.
Best fit
Managed print suits businesses with multiple printers, recurring toner costs, frequent print-related tickets, lease questions, or offices that depend on reliable scanning, copying, and printing every day: offices, clinics, shops, and customer-facing operations.
Questions to settle in the quote
- What does a printed page really cost once supplies, service, parts, and labor are counted?
- Who owns the equipment, and what happens at the end of the term?
- How are supplies triggered, and who decides when they ship?
- Who is called when a device is down, and what response time applies?
- What reports will you receive, and how often?
To start, tell us about your printers and how you use them. Pricing is set per device in a written quote, and savings figures published by the program are TotalPrint USA’s own and vary by customer.