IT for Churches & Nonprofits

Small staff, big responsibility.

A church or nonprofit often runs on a few staff members, many volunteers, and a building that is busy at unusual hours. The technology still has to work: office computers, Wi-Fi for guests and staff, a phone line, a printer for bulletins and mailings, and records about members and donors that deserve care. WOLFTRAXX SYSTEMS can help map what is in place, who owns each piece, and what a dependable setup would look like for your size and budget.

What to sort out first

• Accounts and access. Who has access to email, files, and shared accounts, and how is access removed when a volunteer or staff member moves on?
• Records. Where are membership, giving, and attendance records kept, who can export them, and is there a backup that someone has actually tested?
• Wi-Fi. Separate guest access from staff and office systems, and check coverage in the places people actually gather.
• Office computers and shared files. Keep staff machines updated and files in one place instead of scattered across personal devices.
• Printing. Bulletins, mailings, and office printing are easier when supplies and repairs have an owner; see Managed Print Services.
• Phones. A main line that reaches the right person, voicemail that is checked, and a plan for events; see VoIP & Phone Services.
• Giving and payments. Payment options can be discussed through Merchant Services. Confirm any provider’s terms for donation and nonprofit use directly with that provider.
• Streaming and presentations. Plan the network capacity that live streaming or on-screen presentations need, and coordinate with your audio/video vendor on the network side.

Questions worth asking

• Who owns the organization’s domain, email, and cloud accounts, and are those details written down somewhere other than one person’s memory?
• Who can see donor and member data, and what happens to that access when someone leaves?
• If a computer fails the week before a major event, who is called and how fast can work resume?
• Which software vendors offer nonprofit pricing? Eligibility is confirmed with each vendor.

How WOLFTRAXX SYSTEMS can help

WOLFTRAXX SYSTEMS can discuss support for staff computers and accounts, Microsoft 365, network and Wi-Fi planning, backup and recovery readiness, printing, and phones. Start a conversation about what your team uses and what keeps going wrong. Support scope, responsibilities, and any pricing are confirmed in writing.

Other industries

Do not see your type of organization? Describe the systems you depend on and we can talk through what a sensible scope looks like. Scope, responsibilities, and any pricing are confirmed in writing.